Shipping
We dispatch from our Sydney warehouse to Australian addresses only. Orders are packed discreetly and include domestic tracking once your parcel is with the carrier.
Where We Deliver
- Australia only (including major cities such as Adelaide, Brisbane, Canberra, Darwin, Perth, Tasmania, Sydney and Melbourne, plus regional and remote areas where carrier service allows).
- We do not ship to PO Boxes.
- We do not ship to parcel lockers that cannot accept adult signature on delivery.
- Delivery requires an adult recipient consistent with our 21+ policy.
Processing Times
Orders placed on weekdays before 2:00 pm AEST are typically processed the same business day. Orders after that cut-off, or on weekends and public holidays, are processed on the next business day.
Estimated Delivery Times
After dispatch, typical transit times are:
- Sydney metro: 1–3 business days
- Other major cities: 2–4 business days
- Regional / remote: 3–5 business days
These are estimates. Weather, carrier capacity and remote access can extend delivery. You will receive tracking by email when the parcel ships.
Shipping Rates
- Standard shipping: AUD $12
- Free shipping: on eligible orders over AUD $150
Rates and free-shipping thresholds are shown at checkout in Australian dollars (AUD).
Tracking and Delivery Issues
Use the tracking link in your dispatch email to follow the parcel. If an item arrives damaged, or does not arrive, contact us within 7 days with your order number and photos where relevant:
- Email: jczhou74@gmail.com
- WhatsApp: +852 5323 9816
See also Refund & Returns and Contact Us.
Adults 21+ only. Nicotine products require a valid prescription in Australia.
Standard shipping is A$12. Free standard shipping applies when your order total is over A$150. In-stock orders are dispatched from our Sydney warehouse in plain, discreet packaging.
HONGYE JIAXIN LIMITED (trading as iGet Disposable)
Unit 9, 1/F, The Cloud, 111 Tung Chau Street, Tai Kok Tsui, Hong Kong
Email: jczhou74@gmail.com · WhatsApp: +852 5323 9816